Engineered around your business.
Connected to your tools.
XIRAN deploys as an autonomous operational layer sitting directly on top of your phone lines, messaging channels, and booking software—handling routine movement with zero software migrations and guaranteed human escalation.
One unified operational brain across all customer touchpoints.
Whether a customer calls your landline, sends a WhatsApp message, or visits your site, every interaction passes through the same policy-governed system.
Multi-Channel Inbound
Captures spoken audio and written text across all patient and customer channels with sub-second speech processing.
- › Phone Voice (SIP Telephony): High-fidelity voice agent with natural pauses and instant barge-in.
- › WhatsApp Cloud API: Processes audio notes, text inquiries, and sends interactive confirmation templates.
- › Web Chat Widget: Real-time intake pre-screening, FAQ answering, and lead capture directly on site.
XIRAN Decision Core
Evaluates intent against strict operational guardrails. Actions execute only when confidence and authority parameters are met.
- › Multi-Intent Parser: Separates routine administrative tasks from sensitive escalations in a single query.
- › Policy Gate & Confidence Check: Requires >95% confidence before triggering external actions.
- › Deterministic Tool Schemas: Zero hallucinations. The agent cannot invent prices or unauthorized slots.
Operational Tool Connectors
Executes confirmed actions directly inside your existing business management software and calendar agendas.
- › Practice & EHR Agendas: 3-way synchronization across doctor, procedure room, and medical device.
- › Driving schools: Lesson requests and instructor notes the school defines. Not a live link to a traffic authority.
- › Business software: We connect XIRAN to it during setup, whenever it allows access.
Architected for operational reliability and defined human oversight.
A configured XIRAN system operates under strict business boundaries. Routine requests are handled cleanly; sensitive or out-of-scope moments route to your team according to defined rules.
Multi-Channel Inbound Handling
Inbound communication flows through your existing business channels—phone lines, website chat, or messaging—without requiring your customers to download new applications.
Configured Schedule Validation
Availability and booking inquiries are cross-referenced with your real operating schedule and defined service rules before appointment options are proposed where schedule validation is configured.
Structured System Handoff
Contact details, preferred times, and service requirements can be recorded in connected management software or calendars when configured.
Defined Human Authority Gate
Clear escalation triggers ensure that questions outside approved knowledge, custom policy exceptions, or sensitive requests route to designated staff according to the configured escalation path.
From operational mapping to live autonomy in 7 days.
A structured, low-overhead engineering process designed so busy business owners never spend hours configuring software.
Understand & Map
We map your service catalog, pricing rules, booking requirements, and cancellation policies. Together, we establish clear escalation boundaries.
- ✓ Script & conversational logic mapping
- ✓ Defined staff escalation triggers
- ✓ Calendar rules & buffer times captured
Connect & Integrate
We program deterministic tool definitions and wire encrypted webhooks directly into your CRM, phone numbers, and calendar agendas.
- ✓ Agenda connection, if the software allows it
- ✓ Phone carrier SIP & WhatsApp Cloud setup
- ✓ Anti-hallucination policy guardrails locked
Activate & Supervise
We execute synthetic test calls with noise, edge cases, and complex scenarios. Once approved, we activate live 24/7 routing with full traceability.
- ✓ Synthetic stress-testing & accent checks
- ✓ Live transcript inspection console
- ✓ 1-click human takeover ready
Safety, authority, and human control built into every layer.
How we protect your business reputation and customer trust through fail-safe architecture.
Structurally Bounded Actions
The AI agent is structurally prohibited from inventing prices, appointment slots, or medical claims. Every action requires schema confirmation against your database before executing.
1-Click Staff Escalation
When a customer requests a director or hits an edge case, XIRAN generates an executive conversation brief and alerts your team via SMS or Slack with 1-click takeover.
Traceable Operational Logs
Every call, message, policy decision, and booking confirmation is permanently logged with timestamps and CRM record IDs for complete management transparency.
Works seamlessly with your existing software stack.
We connect XIRAN to the software you already use during setup, whenever it allows access.
Medical Agendas
The clinic's own software, if it allows an API or similar access. Reviewed case by case.
Automotive Systems
The school's own software, if it allows an API or similar access. Reviewed case by case.
Gym CRMs
The gym's own software, if it allows an API or similar access. Reviewed case by case.
Spa Agendas
The spa's own software, if it allows an API or similar access. Reviewed case by case.
Telecom Carriers
WhatsApp Business Cloud API, SIP Landline Forwarding, Twilio, Telnyx & Vapi Voice.
Business Operations
Google Workspace, Microsoft 365, Stripe, Zapier, Make & Encrypted REST Webhooks.
Ready to see how an autonomous system looks for your business?
Book a 15-minute operational briefing. We'll map your current channels and see whether your software allows a connection, then prepare the demo.
>Book a 15-Min Walkthrough